Refund policy

Milk & Honey gladly accepts returns within 14 days of fulfillment for store credit only. Items must be returned in the condition in which you received, unworn and unwashed or will be subject to denial. 

Please note tags must be attached - no tags = no refund. We will not accept returns with signs of wear or deodorant stains. 

Please note we do not accept any returns with human hair or excessive animal hair covering the garments. We will offer a 50% store credit or will send the items back to you at no charge if the above is found. 

To start a return, you can contact us at contact.milknhoneymi@gmail.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package, you are responsible for shipping items and retrieving label. Items sent back to us without first requesting a return will not be accepted. 5% restocking fee for all returned items.

You can always contact us for any return question at contact.milknhoneymi@gmail.com.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be emailed a gift card to use as store credit. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like jewelry and accessories, custom products (such as special orders or personalized items), and glassware. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.